faqs

IPTV or IPTV Servers offer access to up to 10,000 live streams from around the world and up to 13,000 VOD titles (Video-on-Demand). They are managed by 3rd party offshore groups that continuously add, remove, or update feeds at their own discretion. Each IPTV server is run completely independently from each other and their months are not interchangeable. IPTV Ninjas DO NOT own or manage any IPTV servers.

No, there is no IPTV server available anywhere that is a direct replacement for a traditional content provider. IPTV is simply a very good, low cost, and convenient alternative to finding free links that are shared online, some with the addition of EPG guides, Catchup TV (usually 24 hrs PVR’d), VOD Movies (Video-on-Demand), XXX Adult, and international content not available from most local content providers.

No, although some servers advertise that or label sections HD/4K, there’s always a mix of SD and HD feeds. You can expect 720p to 1080p feeds on most sections of some servers but bear in mind that all feeds can and will degrade as they pass through servers worldwide before getting to you.

Your IPTV NINJA is a survivor of an accident that resulted in a severe spinal cord injury. His lack of mobility leaves him in front of his laptop, with a lot of free time, and gives him the opportunity to assist you daily. Now, with the help of a few volunteer NINJAS worldwide, they’re available 7 days a week, 24 hours a day to assist you. Your IPTV NINJAs help you connect to the IPTV servers and send detailed instructions to assist you in setting up your devices to access them.

After submitting your subscription request to the server, 100% of your donations goes towards a stem cell treatment fund that will hopefully improve his quality of life. Thank you for your continued support.

No, we have zero control over their servers or their content and simply have access to adding or removing your access to the IPTV servers. We are the online equivalent of the cable guy that is contracted simply to connect or disconnect service for you. A donation amount for our assistance is listed on each server page HERE. Please read these FAQs before donating. Please note that after submitting your request and payment, 100% of  your donations goes towards future stem cell treatments for the head IPTV NINJA.

Once months are added to any server, the process is not reversible. All donations are final and there are no refunds once we connect you to the servers. Please do not subscribe if you do not understand and agree with these terms.

MAG 250, 254, 256, 322, 410 – easiest to use but only runs IPTV

AMAZON FIRE TV STICK 4K MAX (RECOMMENDED) – STB Emu App mimics MAG boxes, Android APKs, Perfect Player, Smarters, TiviMate, and also runs using KODI

ANDROID boxes/devices/cell phones – STB Emu App mimics MAG boxes, Android APKs, Perfect Player, Smarters, TiviMate, and also runs using KODI

iPhones/iPads – iSTB, IPTVX,iPlayTV, GSE SMART IPTV, Smarters

WINDOWS PC/Laptop – runs using KODI or WEB BROWSER (no ADULT/VOD available running via KODI), BLUESTACKS EMULATOR to run Android apps

MAC, MACBOOK, MAC MINI – runs using KODI or WEB BROWSER (no ADULT/VOD available running via KODI), BLUESTACKS EMULATOR to run Android apps, iSTB, GSE SMART IPTV, IPTVX, iPlayTV

AVOV devices – works similar to MAG

BUZZTV & FORMULER devices – works similar to MAG

DREAMLINK devices – works similar to MAG and also runs using KODI

SMART TVs – runs using Smarters or Tivimate app using XC/Xstream Codes, Smart IPTV app with M3U lists available from the PURPLE server only

SMART TVs – runs using Smart STB app with a virtual MAC address available from the POLKADOT, SAGE, PEBBLE, and PURPLE servers only​

MAG 254/256/322 are the easiest devices to use but very limited.

​We use and recommend the Amazon Fire Stick 4K Max that comes loaded with apps and easily runs the STB emulator app, custom Android apps, Smarters, TiviMate, and Perfect Player.

No, most Stalker or MAC address based servers only will only allow one device to connect per subscription. Your active MAC address will lock to the first device that connects. 

Simply subscribe to additional months for additional devices at a discounted rate if you want to use more than one device. We offer 10% discounts for multi device and multi server users.

The only exception is the PURPLE server which allows access for up to 5 devices at the same time in up to 3 IP locations (or supports 1 MAC address for STB, MAG, AVOV, DREAMLINK, BUZZTV, FORMULER)

Yes, you can. Many users have multiple servers to get more content or simply as a backup. Almost every device and IPTV app supports multiple servers. We offer a 10% discount for multiple subscriptions.

A MAC address is a unique identifier tied to your hardware on your MAG, AVOV, DREAMLINK, BUZZTV, FORMULER device. It usually start with 00:1A:79:XX:XX:XX

For KODI and STB EMU APP, we will send you an active MAC address after receiving your donation. 

If you are using a Smart TV, the SAGE, POLKADOT, PEBBLE servers runs on the Smart STB app and the PURPLE server runs on the Smart IPTV app but we recommend using an Android box or Fire TV Stick 4K Max whenever possible.

Yes, PURPLE, POLKADOT, PEBBLE, SAGE, and ORANGE will work with KODI. Once you subscribe, you will receive full instructions and the server URL needed for your KODI Stalker Client. The PURPLE server offers an M3U URL list for the KODI Simple Client.

The PURPLE server offers IPTV access on any web browser.

TV Channels Recommended Minimum Download Speeds (will work on lower but your experience may vary):

SD 5Mbps

HD 10Mbps

Please note: You must have a stable internet connection without any speed degradation.

Based on the internet speed required per content as defined above the following is estimated internet consumption (BANDWIDTH) per month based on using your IPTV service 8 hours per day.

Live TV Channels:

SD = 750Kbps = 329.58 MB / Hour @ 8 Hours per Day = 81.73 GB / Month

HD = 1 Mbps = 439.43 MB / Hour @ 8 Hours per Day = 108.98 GB / Month.

Video on Demand Movies:

SD = 650Kbps = 285.63 MB / Hour @ 8 Hours per Day = 70.83 GB / Month.

HD = 1.4 Mbps = 615.21 MB / Hour @ 8 Hours per Day = 152.57 GB / Month.

IPTV is not recommended for those users who don’t have a high limit or an unlimited internet connection, or users who have a very small amount of bandwidth available monthly.

Yes, you can but for best results, we strongly recommend you use a network cable to connect your IPTV Receiver to your ROUTER/MODEM.

POLKADOT SERVER: In the TV portal, arrow down to the Adult channel (channel viewing screen) (has lock by channel), hit OK, a small box will come on screen, enter 6996, that’s six, nine, nine, six, and OK.

SAGE SERVER: In the TV portal, arrow down to the Adult channel (channel viewing screen) (has lock by channel), hit OK, a small box will come on screen, enter 7274, that’s seven, two, seven, four, and OK.

PEBBLE SERVER: In the TV portal, arrow down to the Adult channel (channel viewing screen) (has lock by channel), hit OK, a small box will come on screen, enter 7777, that’s seven, seven, seven, seven, and OK.

ORANGE SERVER: In the TV portal, arrow down to the Adult channel (channel viewing screen) (has lock by channel), hit OK, a small box will come on screen, enter 0000, that’s zero, zero, zero, zero, and OK.

PURPLE allows you to enable/disable ADULT content directly on their HIVE app.

That error indicates that you have a temporary internet disconnection issue. Even if other devices are connected and working on WiFi, you can still have a temporary disconnection on one specific device.

Clear your network cache by unplugging your modem/router for 2 mins, then reconnecting to WiFi, and then restarting your device.

Restart your modem, router, and device. Please understand that we have zero control over any of the feeds on any of the servers. We are simply given access to connect your device to the server to receive service from 3rd party service providers. Keep in mind that every channel and every feed has to be streamed from multiple offshore servers worldwide to get to you.

Because of this complexity, sometimes the connections are not stable due to weather, storms, or satellite outages. The service provider knows about the channel outages as soon as they happen and always works to resolve problems in a timely fashion. Please be patient and check in on the channel as it will eventually be resolved.

Your app or device might be experiencing a low memory resource issue.

Please try clearing your app, device, and network cache.

Go to the settings of your device.
Select apps, applications, or application manager.
Look for and select the specific IPTV app you’re using (STB, HIVE, FALCONTV, CREEDPLAYER).

Select clear cache, (DO NOT SELECT CLEAR DATA).

If your device has the option to clear cache for the entire device under settings, storage, clear cache, use that instead.
Try clearing the cache from your device SETTINGS, select STORAGE, select CACHED DATA, and CLEAR CACHE (DO NOT CLEAR DATA).

Please send us a list of categories or languages you watch and we’ll remove the rest to reduce the load on your device.  

Then unplug your modem/router for 2 minutes, reconnect to WiFi and restart your device again.

Buffering can be a result of many factors including internet speeds, Wi-Fi strength, any interference in the home, your geographic location, your internet provider and how they route traffic, your internet provider throttling speeds during peak hours or to particular sites, device specs, too many apps open on device, device low on available RAM, cache in the app reaching max capacity, issues from the source of the feed, and even the server itself.

To test if your internet provider is throttling/slowing/blocking down your access to the server which is becoming common lately, do the following. 

Try disconnecting from your internet provider temporarily, then turn on your mobile hotspot on your cellphone, and connect your device temporarily to that hotspot, and connect to the server again to compare. 

Some internet providers are blanket blocking access to a block of URLs. Based on what we are hearing, it looks like they are targeting sporting events but inadvertently blocking other feeds as well. They’ve been doing this in the UK for years during weekend soccer games. 

You may need to use a VPN like Windscribe to bypass their blocks. You can get a free trial to test and try connecting through WINDSCRIBE VPN
https://bit.ly/freewindscribetrial

Other subscribers have recommended Cyber Ghost VPN as well.

Unfortunately, there is no way of “switching” servers mid subscription. Every server is run independently from each other and their months are not interchangeable.  

Once months are added to any server, the process is not reversible.

But on a case by case basis, our head ninja may be able to buy your full months remaining (partial months are not eligible) on your existing subscription for his personal use. Then he could offer you the same number of full months in credit for a different server.

Please contact us first and note that it would be a one time exception, and the process is not reversible.

First, check that the volume is turned up on your TV and device if applicable.

While in the STB app, hold down the OK/ENTER button on your remote to see the right side menu and select:
SETTINGS >>> COMMON SETTINGS >>> ALWAYS USE SYSTEM VOLUME LEVEL

If the issue persists, uninstall the app you’re using and reinstall the latest version, and set up your subscription again from scratch.

Clear your network cache by unplugging your modem/router for 2 mins, then reconnecting to WiFi, and then restarting your device.

If you’re using the STB emulator app, try changing to the LJK or EXO media player from the right side menu of the STB emulator app.

While in the STB app, hold down the OK/ENTER button on your remote to see the right side menu. Scroll down to MEDIA PLAYER and test LJK or EXO to see which one works best for you.

If the issue persists, uninstall the app you’re using and reinstall the latest version, and set up your subscription again from scratch.

FOR FIRESTICK DOWNLOAD ERRORS:
If you run into any downloading issues, you may need to enable “download from unknown sources”.

FOR OLDER FIRESTICKS:
GO TO SETTINGS >> MY FIRE TV >> DEVELOPER OPTIONS >> TURN ON APPS FROM UNKNOWN SOURCES. 

Here is a video below that may help guide you:

https://www.youtube.com/watch?v=wUo0FHuS5UQ

FOR NEWER FIRESTICKS:
ENABLE THE FIRESTICK DEVELOPER OPTIONS HIDDEN MENU FIRST

To enable developer options on your Amazon Fire TV, open the Settings Menu, and navigate to My Fire TV > About.
Select your device’s name 7 times, until you see “No Need, You Are Already a Developer.” The Developer Options menu will then be accessible in your Settings.

Here is a video below that may help guide you:
https://www.howtogeek.com/813766/fire-tv-developer-options/

The best way to explain this and the complexity of how your IPTV service is delivered, is by understanding how the service works. A channel is recorded live and the feed is immediately resent over the internet. There are always variables in streaming anything especially in IPTV service.

There are several factors that could cause this. The source of the feed could have frozen. The path the feed took through the internet could have had problems. Your own internet connection might have had a momentary blip, or even your own internal connection could experience packet loss to a small degree depending on your setup. Because of all these factors, the servers cannot guarantee the availability of any channel or any feed based on how many factors are involved that are completely out of our control. We also recommend using a good VPN that improves your routing and traffic.

Try restarting everything first including your modem, router, and device. You can leave us a message which we’ll forward to the server, although, chances are that they are already aware of the issue. Aside from that, we both have to simply wait patiently until the server resolves any issues and automatically update themselves.

Every server is independently managed and updates, adds, and removes feeds at their own discretion. The lists are never 100% accurate and should be used as a rough guide only. Always get a 30 day trial first before adding more months.

DOWNLOAD OUR IPTV COMPARISON CHART HERE